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Getting back to same-day service

October 13, 2020
Tax Collector transitioning to offer same day service again.

As we transition back to a more normal mix of appointments/same-day services we are having to restrict the number of appointments to allow capacity for same-day services.  If you have an urgent need, please email us at and we will try to accommodate you.  But please plan ahead before you call or wait in line.  You can renew a driver’s license up to 18 months before expiration and tags can usually be renewed online or by mail.

“Join the Line” same-day service is now available at the Roosevelt, Marietta, Gateway, Kernan, Neptune Beach, Mandarin and North Jax branches.  Look on the appointment page for any of those locations for the “Same Day” button after entering your mobile number to join the line.   The “same day” line opens when the branch has available capacity.  There are two openings a day to “join the line” at 8:30AM and 2:00PM. 

You can also visit any location as a walk-in for same day service.  Although you may experience a wait, you will receive text message updates about your place in line.  We ask that you wait somewhere other than inside the branch until you are approaching the front of the line. You will be alerted via text when you should proceed to the branch. 
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