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What is your mailing address?
Duval County Tax Collector
231 E Forsyth St Room 212
Jacksonville, FL 32202
Do you take credit cards or debit cards?
Yes, we do accept credit and debit cards.  When using a credit or debit card online, including ExpressLane) to renew a tag there is a $2.95 fee.  E-checks are free.

When paying at a branch using a PIN debit card the fee is $2.50.  If using a credit card the fee is 2.5% with a minimum fee of $2.50.
I renewed my tag but I never received it?

The REGISTERED OWNER(S) with proper identification may obtain a replacement license plate/decal/parking placard by either visiting one of our branches or mailing an application (form HSMV 83146) to us.  If you would like to obtain a replacement by mail, submit an Application for Replacement License Plate, Validation Sticker, or Parking Permit (form HSMV 83146).  This form can be downloaded here.


I have moved and need to update my registration and driver's license address?
You may visit one of our branch locations to request a duplicate Florida driver’s license and vehicle registration with an address change. The fees can be found for the driver's license and registration can be found here.  These requests may also be processed online by visiting the State of Florida's www.gorenew.com website.
I have lost my renewal notice. What information do I need to renew my license plate?
The renewal notices are provided as a courtesy and are not required to renew your registration.  By providing the Registered Owner’s Florida driver’s license number, if applicable, along with the current license plate number, vehicle identification number and/or title number of the vehicle/vessel being renewed, our office can access the necessary information to process the renewal. Proof of Florida insurance may be required on applicable vehicles.
If I renew online how long does it take to receive my registration?
You should receive your renewal within 10 business days of processing online. 
Is there a charge for renewing online?
Yes, for credit and debit card transactions there is a flat $2.95 fee when renewing online.  There is no fee for E-Checks.
Where are Self Service Tag Renewal kiosks located in Jacksonville?
Please visit the following link to find the locations of our Self-Service Tag Renewal Kiosks: https://taxcollector.coj.net/News/Vehicle-Registration-Self-Service-Kiosks-Now-Avail.aspx
Can I renew my tag and registration and pick it up the same day?
Yes, you can renew your tag and registration using our online service listed on our website under “Online Payments” or by visiting the following link: https://renewexpress.com/duval/renewals 
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CONSUMER ALERT: There are non-Government sites on the internet that will process online car tag renewals. These companies use official-looking websites and charge additional and unnecessary fees for their services. 
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